Please refer to the following terms of English.
We will provide support to you related to the Site via the following methods:
Website: www.xplova.com
Email: service@Xplova.com
We strive to respond to support requests within 48 hours after the request is placed.
If you have any questions regarding these Terms, please contact us by email at
service@Xplova.com.
2018 Acer Gadget Inc
Thank you for your continued support of the Xplova website and Xplova bike computer products. To provide a simpler and more secure user experience, we will soon be updating our website. Therefore, we would like to inform you that starting from October 1, 2025, member-related services on the Xplova website—such as account registration, login, and route planning—will no longer be available.
This change will not affect the member services on the Xplova Connect App. You will still be able to log in and access existing features through the app.
If you wish to retain your previously uploaded ride records and planned routes from the Xplova website, please make sure to manually download these files from the website before October 1, 2025.
We apologize for any inconvenience this may cause.
If you have any questions or need assistance, please feel free to contact our customer support team. We are here to help.